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Technical Sales Manager - DACH

This position is field based in North Germany.

Surface Measurement Systems is a leader in innovative research, pioneering new scientific instruments and techniques for advanced materials characterization, with a focus on particulate materials. We partner with world leading companies and academic institutions to provide groundbreaking technology and unique scientific solutions that tackle some of the most significant challenges facing the world today, from sustainable energy and new medicines to climate change and space exploration.

Our customers are in a diverse range of industries, including pharmaceuticals, foods, personal care, adsorbents, and materials science. Our scientific instruments are used in a variety of research and development applications, such as drug development, food ingredients, adsorbent characterization and materials testing. We are the technology market leader in our instrumentation sector and continue to provide novel scientific solutions to the global market.

You will benefit from a great opportunity to join a dynamic, market-leading scientific company as a member of the fast-growing marketing and sales team. Surface Measurement Systems develop and engineer the world’s leading range of sorption analyser instruments, with a team made up of experienced scientists, engineers, R&D specialists, and marketers.


Customer Relationship
Personal Evolution
Autonomy
Administrative Work
Technical Expertise

Responsibilities

  • Develop a solid pipeline of new projects and customers for the North of Germany and maintain a database of customers and qualified leads.

  • Contribute to the development and implementation of annual sales plan which ties into overall business plan.

  • Participate in sales activities in Germany and Switzerland such as open days, workshops and presentations.

  • Develop an in-depth knowledge of SMS products / software

  • Understand the capability, benefits, and competitive advantages of our instruments.

  • In coordination with Sales Director, identify, qualify, develop, and close sales opportunities.

  • Sell consultatively: Promote and educate clients regarding Surface Measurement Systems’ instruments and services with a sales development perspective.

  • Build and establish a scientific based working relationship with clients to facilitate increased patronage and revenue, collect feedback and ensure customer satisfaction.

  • Manage client expectations in conjunction with the application and development team.
  •  Support the local marketing and advertising activities

  • Identify, document requirements and communicate potential new product, service and solution opportunity for company.

  • Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow up activities within their assigned territory.

  • Meet or exceed sales targets.

Must Have

  • Bachelor’s or Master´s degree or equivalent relevant work experience and/or training

  • Must be prepared to travel both Nationally and Internationally 60% of their time.

  • Proven ability to quickly become technically credible in new areas

  • Strong scientific skills, especially in porous or surface science

  • Excellent communications skills including writing and speaking (German and English)
  • Excellent interpersonal skills, ability to work together with customers with a win-win mentality.
  • Customer orientated with good instinct for new business opportunities.
  • Proven ability to positively influence buying decisions of end users and decision makers
  • Ability to develop and deliver credible technical presentations.
  • Scientific understanding of material characterisation, measurement products or related scientific equipment.
  • Good organisation and ability to work autonomously.
  • Valid work permit for Germany

Nice to have

  • Experience in developing and delivering credible technical presentations

  • An understanding of the operation of ISO9001:2015 and how quality management systems can improve customer satisfaction.

  • Experience in technical communications and preferably sales of Scientific Instruments

  • Good understanding and experience of customer and market dynamics. Preferably established good relationships to scientists and research groups in Germany

Apply Now!