Log your support query with the 


Surface Measurement Systems offers localized customer service and support to our instrument users around the world.

Simply use links below to send us a support query or check up on existing tickets.

 Submit a ticket        View current tickets

Let us connect you with your local support team

So we can get your query to the right support team, simply select from below which office you deal with during your purchase and correspondence with Surface Measurement Systems. This will enable your local support team to address your issue with more efficiency.

North America 

Submit a support request to our team for USA & Canada.

NA Helpdesk

Europe & ROW

Submit a support request for areas outside North America, DACH, France & India

ROW Helpdesk

DACH & France

Submit a support request to our team for Germany, Austria, Switzerland, & France

DACH Helpdesk


Submit a support request to our team for India.

India Helpdesk

View your existing tickets

Already have a query placed with us? Check on the status of your existing support queries to see if there are any updates.

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